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Success Story: Derrick Sideris

Can the Insurance Company Deny Your Disability Claim if you have PTSD?

Success Story - Derrick | Share LawyersThe short answer is yes - even if you have a medical diagnosis. Here’s a story very similar to a case that we recently won for a client.

Derrick’s issues began when he was 44, following an unexpected altercation with an unruly commuter on the SkyTrain. After the incident, the authorities rapidly intervened and Derrick had emerged physically unscathed, but the incident proved to have a much more significant impact psychologically. The attack had caught Derrick completely off guard. He still didn’t know what had provoked it, or what steps he could take to prevent a similar incident in the future.

As a result, Derrick soon found that he was jumping at shadows, looking for a potential assailant around every corner and behind every door. Spaces that had once felt safe now felt hostile and unwelcoming. He started experiencing panic attacks that were severe enough to affect his performance at work and to stop him from making it to the office.

The situation soon became untenable, so Derrick stopped working and applied for his Short Term Disability Benefits through work.  When that ended he applied for long term disability benefits through his group benefits at work, to give himself time to get his panic attacks under control. Unfortunately, Derrick received yet another shock when that claim was denied despite an official diagnosis from his doctor.

Derrick was terrified. He knew that he wasn’t healthy enough to fulfill the responsibilities of his job, but he didn’t know how to make that case to his insurance provider. The answers and advice he found online were always different or even downright contradictory.

Derrick checked out the Share Lawyers website and discovered tons of information that he had not been able to find anywhere else.  Eventually, he got curious and decided to give them a call, and that was when he began to feel that he was finally getting some useful information.

“My experience with Share Lawyers was amazing,” Derrick said. “They guided me through the entire process over the phone. At times, I was feeling anxious and nervous but every time I spoke to them they were positive and very honest. The staff were very helpful and responsive.”

With the help of Share Lawyers, Derrick was able to fight the insurance company’s decision. The lawyers managed the complicated legal process of suing an insurance company and after a big fight, they reached a settlement at mediation that granted him the disability benefits he deserved, allowing him to take the time he needed to focus on his condition.

“I am 100% satisfied with the results,” Derrick continued. “Thank you from the bottom of my heart for guiding me throughout this experience and successfully settling this case. I would absolutely refer Share Lawyers to my family and friends without a doubt. They were there for me.”


*All names and identifying details have been changed to protect the confidentiality of all involved.