Everyone was professional and respectful of my situation and needs. Especially at the end, every effort was made to close my settlement and deposit the money just before Christmas, which was within a short window of time given that most businesses are in holiday mode. Special thanks to Brad Pleavin and Christine Chang for making it happen. Yes, my calls were returned in a timely manner.I know that it was the best that could be achieved under the circumstances.I was involved and felt my concerns were heard at every step of the way. I was given support and information as needed.