ALL the staff members, from receptionists, assistants, to lawyers were exceptional. All explained the processes, the fees, the timeline, the expectations, the legal reasonings, in a straightforward and easily understood manner. I was kept up to date date either by phone or email, in a timely manner. My negotiating lawyer (Brad Pleavin), was available to further explain the situation to me, if I was not sure about any detail. I am beyond pleased with the work everyone does at Share Lawyers!