Share Perspectives : Issue 48, October 2014 - page 1

continued on page 2
IN PERSON:
Ana Villanueva,
Paralegal
Insurer Denies Claimant with
Lyme Disease due to Insufficient
Medical Evidence
If Ana knew that her decade-long
journey fighting an unknown illness,
and her eventual diagnosis with Lyme
Disease, was only the prelude to an
even bigger battle with her insurance
company, she may have given up.
Luckily, she persisted every day to find
answers and get help.
CHRONIC SYMPTOMS
When Ana came to Share Lawyers, she
was 45 years old and had been off work
for almost two years. Ana had left her
job as a paralegal because she had
been plagued by a range of symptoms
that had persisted for almost eight
years and become progressively worse.
They included blurred vision, brain fog,
severe muscle soreness and tingling, and
incontinence. She described it as a “flu
that never ends.”
Ana was living without an income
because her insurance company had
denied her claim for benefits a total of
three times. In fact, she had been forced
to sell her house and move in with her
retired parents to make ends meet.
INSUFFICIENT MEDICAL
EVIDENCE
Ana’s insurance company had denied her
claim repeatedly because her doctors
couldn’t pinpoint what was wrong with
her. She had debilitating symptoms, but
no apparent cause.
Two general physicians; one
rheumatologist; countless
physiotherapists, massage therapists and
chiropractors and an endless battery of
tests and pain killers couldn’t give Ana
answers or respite from her symptoms.
She had even visited a psychologist on
the advice of her family doctor to prove
it wasn’t “all in her head”.
Ana felt she was getting the runaround
from the medical community and her
insurance company. Her own family
was even beginning to look at her with
doubt.
Ana struggled when her insurance claim was
rejected for Lyme Disease.
ISSUE 21, AUTUMN 2011
THIS ISSUE
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PERSPECTIVES
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ISSUE 48, OCTOBER 2014
Call (416) 488-9000 for your
free copy of Disability Benefits
Denied: What To Do When The
Insurance Company Denies
Your Disability Claim.
FREE DISABILITY
BOOKLET
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