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Why It’s So Important to Listen & Empathize With Our Clients

Why It’s So Important to Listen & Empathize With Our Clients

At the most basic level, a disability is a disruption. Those who develop a condition in their adulthood can suddenly find themselves struggling with everyday tasks, and are physically or mentally unable to do as much as they did when they were younger. It can be incredibly demoralizing to be forced to confront those limitations, and no one feels that more acutely than the person wading through a to-do list that never seems to get any smaller. Unfortunately, many bystanders are simply unwilling or unable to empathize with that struggle. They have no broader understanding...
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Workplace Allergies Not Supported by Long Term Disability

Workplace Allergies Not Supported by Long Term Disability

By the time he was 42, Connor had learned to appreciate his job as a warehouse worker in Hamilton. There weren’t many other jobs he could do with his lack of formal training, but he had managed to carve out a place for himself on the floor.   His world started to unravel when he developed a serious allergy to one of the cleaning chemicals used in the building. He was regularly breaking out in hives and often had trouble breathing, and the symptoms persisted after he started wearing work gloves and a mask. His doctor told him that allergies like this can begin at...
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Post-Settlement – Life After Post-Concussion Syndrome

Post-Settlement – Life After Post-Concussion Syndrome

When Sara, 40, slipped on the ice last winter while skating with her family, she hit her head. She blacked out for a few seconds and woke up feeling dizzy and nauseated. Her family took her to the emergency department where they ran some tests and found out that she had a concussion. It didn’t seem too serious at first, so she pushed herself to get back to her normal routine almost immediately. Within a day she was getting violently ill at work, suffering splitting headaches, and often lost track of what she was saying mid-sentence. She had developed post-concussion...
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Keeping Up With The Kardashians and Disability in Television

Keeping Up With The Kardashians and Disability in Television

There’s a long history of problematic representation of persons with disabilities in film and television. From being portrayed as villainous or helpless (see Darth Vader and Tiny Tim) to being used as inspiration fodder or the butt of a joke (Forrest Gump), persons with disabilities have often been used as plot devices rather than being portrayed as human beings. However, despite this long-standing trend, things are changing.  Arguably one of the best television shows of all time, Breaking Bad, did wonders for representations of people with disabilities with the...
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Why Are We Lonely and What Can We Do About It?

Why Are We Lonely and What Can We Do About It?

More than 37 million people are living in Canada, yet many Canadians have never felt more alone. The Angus Reid Institute and the Cardus think tank collaborated on a recent study that found that an astonishing 23 percent of the country experiences extreme loneliness and social isolation. That isolation correlates with many negative side effects that can have an impact on every area of a person’s life.   “Social isolation and loneliness are a symptom of our culture’s obsession with personal autonomy, leaving us living life as ‘I’ instead of ‘we,’” said Cardus...
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LTD Benefits Revoked After  Trip Surveillance

LTD Benefits Revoked After Trip Surveillance

For Charlie, time away from work was hardly a vacation. He had been forced to stop working as the front desk concierge at a condo building in downtown Calgary, and his condition was yet to improve more than a year after filing a long term disability claim. His doctors had diagnosed him with arthritis – their expertise had allowed him to get his claim approved – but so far they hadn’t found a way to reduce his symptoms. Until then, there was simply no way he could even consider going back to work. On most days, he could barely make it downstairs without suffering...