Post-Concussion Syndrome Leads To Denied Benefits

Post-Concussion Syndrome Leads To Denied Benefits

Rachel worked as a line cook at a new up-and-coming restaurant. It was her first big break in the culinary industry, and she was ready for the long hours, physically-demanding work, and the opportunity to learn from some of the best chefs in town. An avid cyclist, she often rode her bike to work. One day, however, she was knocked off her bike by a careless driver. She fell and hit her head as the driver sped off. She was wearing a helmet, and so was convinced she was fine. Bystanders tried convincing her to go to the emergency department, but she refused. She had to get to work and didn’t want to be late.  

Once she got to work she started to have a difficult time. She couldn’t focus on the orders coming in, started getting dizzy halfway through the shift, and was making a lot of mistakes. Orders kept coming back, ones that she’d made a thousand times, with obvious mistakes. She was told to shake it off, and get her head on straight. The next few days, she overslept trying to get out of bed and had to take taxis to make it to work on time. She couldn’t concentrate, had minimal balance, and became very sensitive to light and sound, which made standing in a hot, noisy kitchen with people shouting orders incredibly difficult. After about a week of pushing herself like this, and fighting back nausea on a daily basis, she became violently ill. Her boss sent her home, telling her not to come back until she got this checked out, and that her job would be waiting for her.

Rachel’s roommate, Laura, took her to her doctor’s office to see what was going on. After talking about her symptoms and how much worse she’d gotten over such a short time, her doctor traced everything back to the day she fell off of her bike. She’d had a concussion, and because she’d worked through it without stopping for a little while, she may have seriously hindered her recovery and caused post-concussion syndrome (PCS). Without proper treatment, symptoms of PCS that include dizziness, nausea, migraines, light and sound sensitivity, memory loss, confusion, and depression can last months, if not years, which can lead to permanent damage.

Next steps involved ceasing all activity, including working, and trying to get disability benefits since she didn’t have any sick time at work. That night Laura helped her apply for long-term disability benefits. Unfortunately, her claim was denied. Bed-ridden due to her debilitating symptoms, Laura did some research and found out that hiring a lawyer was the best option. Based on some BirdEye reviews, she contacted Share Lawyers and set up a consultation.

“I don’t know what I would have done without their help,” Rachel said. “The Share Lawyers team helped me get my disability benefits when I couldn’t function. They worked closely with me to try and help me get through the process, and never lost their patience with me. They were very respectful.”  

Thankfully, we were able to help Rachel get the benefits she needs. However, many people with concussions don’t understand their own limitations. We’re still learning about the impact and long-term effects of concussions and PCS. By virtue of being invisible illnesses, those suffering from them are often subject to unfair scrutiny and judgment. At Share Lawyers, we will fight for you and the benefits needed for a full recovery.   


*All client names and identifying details have been changed to protect the confidentiality of all involved.

Has your long-term disability claim been denied? Contact Share Lawyers and put our experience to work for you. We have recently settled cases against Standard Life, Desjardins, Manulife, RBC Insurance, Sun Life, and much more. We offer free consultations and there are no fees unless we win your case. Find out if you have a disability case.