Client Survey Results are In!

At Share Lawyers, we’re committed to ensuring that all our clients’ needs are met. In order to find out just how we’re performing, we sent out a survey in July to see how our current clients felt about our services. The results were overwhelmingly positive!

 

 

Communication is key. From the survey results we found that 96% of clients agreed that it was easy to arrange an initial meeting with a lawyer at Share Lawyers. We also found that over 86% of our clients felt that they were consistently well informed on the status of their case.

 

We also do our best to book meetings and appointments when it is convenient for our clients to help alleviate some of the stress this process entails. According to our survey, over 90% of our clients felt well informed and prepared about all meetings and appointments.

 

The stress of being denied the insurance needed to live a happy and healthy life or pursue the road to recovery can be overwhelming. At Share Lawyers, we understand this. We constantly strive to create a caring and empathetic environment, so that our clients can handle these upsetting situations with the support of our staff. The overwhelming majority of our current clients (88%) agreed that our staff exuded compassion and caring during the process.

 

The legal process can be difficult and stressful, and sometimes things simply don’t go as planned. At Share Lawyers, it is our responsibility to set realistic expectations for our clients as to how their case may unfold, for better or worse. Over 78% of our current clients felt we helped them set realistic expectations as to the outcome of their cases.

 

At Share Lawyers, we value our clients’ opinions. Based on the results of last month’s survey, we couldn’t be happier to see that they feel heard, seen, and represented. We always can do better, so we will strive to improve our service in the coming years.  Thank you for your feedback.

 

Has your long-term disability claim been denied? Contact Share Lawyers and put our experience to work for you. We offer free consultations and there are no fees unless we win your case. Find out if you have a disability case.

 

We have recently settled cases against SSQ, Manulife, Sun Life, Great West Life, and many more. We love hearing feedback from our clients, so please share your own experience with us.