Sales Manager Employed By Major North American Retail Chain Sues Group Insurer, Manulife Financial, for Long-Term Disability Benefits

Sales Manager Employed By Major North American Retail Chain Sues Group Insurer, Manulife Financial, for Long-Term Disability Benefits

The plaintiff, who had worked in the role of Retail Sales Manager for over ten years with an impeccable performance history, became disabled due to ongoing personal family issues that resulted in major depressive disorder, anxiety and stress. The plaintiff went on sick leave and received long-term disability benefits for a short period before being cut off by her group insurer, Manulife Financial. Manulife claimed that the plaintiff failed to return to work due to lack of motivation and not due to disability. The insurer utilized delay tactics to wear down the plaintiff and based their decision on impartial and incomplete medical evidence. At mediation, the weight of medical evidence presented by Share Lawyers validated the plaintiff’s entitlement resulting in a substantial lump-sum settlement for all outstanding back payments as well as a portion of future benefits.*

*All names and identifying details have been changed for confidentiality purposes.

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