Recently in Long Term Care Insurance Category

By David Share L.L.B.

President, Share Lawyers, Lawyers

Many LTD claims are denied or cut-off on the basis that "sedentary work" can be peformed.    Sedentary work is generally defined as follows: exerting (lifting or pushing/pulling) up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) or lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The reference to sedentary work is frequently an oversimplification of the restrictions and limitations people on LTD claims have.    The focus solely on sitting and standing and/or lifting fails to take into consideration the ability to concentrate and focus on the tasks at hand.  Many of the denied LTD claims are for people suffering with "invisible" disabilities where mental health and physical health often collide.

If you have been denied or cut-off because you have been told you can perform sedentary work, you should consult with experienced disability lawyers who can review your circumstances to determine whether you have a viable case to pursue.

By David Share L.L.B.

President, Share Lawyers, Lawyers

Further to our recent blog on "own occupation" and "any occupation" clauses in LTD policies, insurance companies often cite transferrable skills as a reason they have decided they no longer have to pay LTD benefits.

Let's say you have been receiving LTD benefits for a period of time and the insurance company appears to accept that you no longer can do the type of work you used to do.   For instance, you used to do work installing computer networks and systems, which required knowledge of computer networks, but also involved certain physical tasks.     Due to your illness/injury you can no longer handle that type of work, but the insurance company has determined that you could probably handle "sedentary" work.     With, or without the assistance of a vocational assessment, they look at your education and prior experience and decide that you can probably perform a number of alternative jobs that would pay you enough to eliminate any ongoing LTD claim.

Some of the favoured "sedentary" jobs that are noted are, customer service representative, call centre operator, parking lot attendant.....and so on.

Does this mean your claim is over?   No.  Your particular situation should be reviewed by experienced disability lawyers who can challenge the insurance companies decision to cut you off.

By David Share L.L.B.

President, Share Lawyers, Lawyers

Under most group Long Term Disability policies disability payments are made during the initial assessment period if you are unable to perform the essential duties of your "own occupation".    Most often this period is for 24 months (although it differs from one policy to the next).    If you have been receiving LTD benefits and are approaching the end of the Own Occupation period, you may face a termination of your benefits based on the change of definition in what constitutes total disability after the own occupation period expires.

The change of definition is usually referred to as a transition from an "own occupation" definition, to an "any occupation" definition.  Typically this means that in order to qualify for LTD benefits in the any occupation period, you must be totally or substantially disabled from the duties of any occupation for which you have the requisite education, skills or experience.     There are variations on the wording, but this summarizes the typical "Change of Definition".

You may think that it is impossible, or extremely difficult to persuade your insurance company that you qualify for LTD benefits after this change of definition, but you should not give up hope.   With supportive medical evidence, you may have a strong case to fight against the termination of your LTD benefits based on the "Change of Definition".

To find out how, contact Share Lawyers.  We're Focused on Disability Insurance Litigation.

Our lawyers will fight for your disability insurance claim with aggressive legal maneuvering and strategic planning. If you have a long term or partial disability claim, and have been denied benefits, find out what Share Lawyers can do for you.

By David Share L.L.B.

President, Share Lawyers, Lawyers

With some degree of frequency, we see people getting a letter from their disability insurance company saying things like "...as you are no longer disabled, your file has been closed.", or "...as we have denied your claim for disability benefits, your file has now been closed."  Don't make the mistake of simply accepting this statement without seeking advice on whether that can really be true.

The truth about such a statement is that the insurance company would like your file to be closed, and they hope that you simply accept the statement without questioning it.   After all, how can you question or fight a decision made by a large insurance company with unlimited resources?

To find out how, contact Share Lawyers.  We're Focused on Disability Insurance Litigation.

Our lawyers will fight for your disability insurance claim with aggressive legal maneuvering and strategic planning. If you have a long term or partial disability claim, and have been denied benefits, find out what Share Lawyers can do for you.

 

By David Share L.L.B.

President, Share Lawyers, Lawyers

 The next time you see one of those feel-good ads on TV, in a newspaper or on the radio for a insurance company, don't forget that it really is all about the money for insurance companies.   Okay, lawyers work for money too, but we earn it based on the results we get for our clients in pursuing claims against large insurance companies.

A recent case, illustrates just how much money gets thrown around by insurance companies in their efforts to grab further market share.   The Ontario Superior Court released its' decision in Sun Life v. Metropolitan Life, 2010 ONSC 558 (CanLII) on January 22, 2010.   This case is a reminder of the type of stakes involved when one insurer acquires another.   In July, 1998, The Mutual Life Assurance Company of Canada (which changed its' name to Clarica and was then purchased by Sun Life in December 2002), paid $2.2 billion dollars to Metropolitan Life for its' Canadian life insurance related businesses.

The case is about one insurer alleging that they are entitled to further reimbursement or indemnification from liabilities flowing from policies issued by Metropolitan Life prior to its' takeover by Sun Life.    The concern that Sun Life has is that they do not wish to be stuck with the cost of fixing the cost structure of certain policies that Met Life had issued in the past, where their allegations of misrepresentations about the cost of these policies to the end individual policyholders. 

The ins and outs of this particular case will not matter to you if your claim has been denied, be it for long term disability benefits, life insurance or critical illness, but it certainly does reinforce the notion that money really does matter to insurance companies.    Does anything else matter to them?   Absolutely, just nothing matters more than money.

 

 

By David Share L.L.B.

President, Share Lawyers, Lawyers

What sort of insurance product would you market to the Canadian public when you read about the aging demographic and the gap in health care services?   Long Term Care Insurance may be the answer, and in theory this type of coverage seems to make a lot of sense.

This type of insurance is supposed to provide protection if you need to enter a long term care facility or will require special medical care at home, for services, such as the following:

  • nursing care
  • rehabilitation and therapy
  • personal care (help with activities of daily living like dressing, eating etc)
  • homemaking services (meal preparation, cleaning, laundry)
  • supervision by another person

The big question, though is will it come through when you need it?  

Many claims will no doubt be paid, but where there is a question about entitlement, or where a level or interpretation or analysis is required to decide on whether benefits will be paid, the ambiguity and fine print in the insurance policy or contract will come into play, and there will be claim denials.

The bottom line for Canadian consumers is to get good advice on whether such insurance makes sense for you, and in the event that you have it and your claim is denied when you most require the financial support such policies are supposed to provide is to find lawyers with the expertise to assist you and your family recover what you are entitled to.

About this Archive

This page is an archive of recent entries in the Long Term Care Insurance category.

Litigation is the previous category.

Long Term Disability is the next category.

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