Recently in Insurance denied Category

By David Share L.L.B.

President, Share Lawyers, Lawyers

If your disability claim has been denied because the insurance company says that they don't cover pre-existing conditions, you may still be able to do something about it.

Most Group Long Term Disability Policies have a pre-existing exclusion that will disqualify entitlement for individuals who submit a disability claim for a condition that arose in the period prior to them being covered under their employer's group benefit plan.     Historically, the pre-existing exclusion period has been for the 1st year after coverage commences, and it appears that the maximum pre-existing exclusion period should be 2 years, as set out in s.311 of Ontario's Insurance Act.  Our office was recently involved in a case where the pre-existing exclusion was 60 months, or 5 years.     The case was recently settled, and the issue of the pre-existing exclusion was largely ignored on the facts of this particular case. 

So, if your LTD claim has been denied, based on a pre-existing exclusion that exceeds 2 years, you should definitely consult with a disability insurance lawyer, to examine whether the denial of your claim was lawful.

To find out how, contact Share Lawyers.  We're Focused on Disability Insurance Litigation.

Our lawyers will fight for your disability insurance claim with aggressive legal maneuvering and strategic planning. If you have a long term or partial disability claim, and have been denied benefits, find out what Share Lawyers can do for you.

When you suffer from depression or anxiety, exercise can seem like the last thing you want to do. But once you get motivated, exercise can make a big difference.  Research on anxiety, depression and exercise shows that the psychological and physical benefits of exercise can also help reduce anxiety and improve mood.  Depression is so common most of us have either experienced it or know more than one person who has. Medication and therapy are common treatments, but exercise is another tool that can bring relief. Study after study has shown that exercise can fight mild to moderate depression because it:

·         Increases your sense of mastery, which helps if you don't feel in control of  your life

·         Increases your energy

·         Increases self-esteem and confidence

·         Provides a distraction from your worries

·         Improves your health and body, which can help lift your mood

·         Helps you get rid of built-up stress and frustration

·         Helps you sleep better, which can often be a problem when you're depressed

·         Provides some social interaction

·         Releases feel-good brain chemicals that may ease depression

Doing 30 minutes or more of exercise a day, for three to five days a week can significantly improve depression symptoms. But smaller amounts of activity -- as little as 10 to 15 minutes at a time -- can make a difference.

·         Set simple goals. It doesn't take much exercise to lift your mood.  Set a goal to walk around the block. Promise yourself you'll walk around the block at least 3 times that day. The next day, do more. Try to improve just a little bit each day.

·         Go easy on yourself. You might not be able to handle a lot of exercise, so feel good about what you can do

·         Do what you usually enjoy. When you're depressed, it's hard to enjoy anything, but think about what you normally like when you're not depressed. If yoga feels good to you, spend a few minutes going through a few simple poses. If you like fresh air, go for a walk or a bike ride. You may not enjoy it in the moment, but even a small change in your mood can make a difference.

·         Make it social. Try to find a friend to walk with. Talking to people can help raise your energy and remind you that you're not alone.

·         Go outside. Even a little sunshine can help boost your mood and remind you that there's a world out there. You can participate in it as much as you can handle.

·         Work with your doctor. Be sure to talk to your doctor about your treatment options and your plans to exercise. He or she may be able to refer you to someone who can help you set up an exercise program.

Whatever you do, remember that you're not alone and that there is hope. Exercise is just one more tool to help with your moods and the sense of accomplishment can add a new dimension to your day--something you can be proud of and feel good about.

HERE ARE SOME FUN AND CREATIVE WAYS TO ADD EXERCISE INTO YOUR DAILY LIFE-

·         Walk your dog

·         Park a little farther away from your destination

·         Bike or walk to work

·         Walk around the mall

·         Take your kids or friends on a hike/treasure hunt

·         Hike/jog to a picnic site with some friends

·         Play tag

·         Don't take the elevator-take the stairs

·         Put on some music and dance

·         Clean your house

·         Wash your car

·         Garden

·         Run or walk around your neighbourhood and meet some friends

·         Rollerblade

·         Swim (your local pool likely has some public swim times)

·         Lift weights

·         Play sports like soccer, basketball, hockey etc

·         Yoga or Pilates

·         Stretch

For more information on fighting your insurance company  click here

The contents of this site are for informational purposes only and are meant to be discussed with your physician or other qualified health care professional before being acted on. Never disregard any advice given to you by your doctor or other qualified health care professional. Always seek the advice of a physician or other licensed health care professional regarding any questions you have about your medical condition(s) and treatment(s). This site is not a substitute for medical advice.

http://exercise.about.com/cs/exercisehealth/a/depression.htm

http://www.mayoclinic.com/health/depression-and-exercise

 

 

 

 

 

 

By Steven Muller LL.B, J.D, LL.M.,

Vice-President, Share Lawyers, Lawyers

 

Most short term and long term disability policies pay a percentage of salary as the benefit. Having the correct salary information can make the difference of thousands of dollars. Typically, the salary information comes from the employer. Salary as defined in most disability policies are base salary and not overtime, bonuses or commissions. The employer reports salary on a periodic basis and premiums are adjusted accordingly.

It is important to ensure that your employer is reporting the correct salary to the insurance company. Premiums that are taken off of your salary do not always reflect your current salary level. At the time of a claim for long term disability benefits, the insurer will be looking at the salary as reported by the employer on the date of disability. If the reported salary and premiums that are taken off are lower then actual salary the insurance company will try to use the lower amount. So before making a claim make sure your current salary is being properly reported to the long term disability insurance company.

By David Share L.L.B.

President, Share Lawyers, Lawyers

Many LTD claims are denied or cut-off on the basis that "sedentary work" can be peformed.    Sedentary work is generally defined as follows: exerting (lifting or pushing/pulling) up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) or lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The reference to sedentary work is frequently an oversimplification of the restrictions and limitations people on LTD claims have.    The focus solely on sitting and standing and/or lifting fails to take into consideration the ability to concentrate and focus on the tasks at hand.  Many of the denied LTD claims are for people suffering with "invisible" disabilities where mental health and physical health often collide.

If you have been denied or cut-off because you have been told you can perform sedentary work, you should consult with experienced disability lawyers who can review your circumstances to determine whether you have a viable case to pursue.

By David Share L.L.B.

President, Share Lawyers, Lawyers

Further to our recent blog on "own occupation" and "any occupation" clauses in LTD policies, insurance companies often cite transferrable skills as a reason they have decided they no longer have to pay LTD benefits.

Let's say you have been receiving LTD benefits for a period of time and the insurance company appears to accept that you no longer can do the type of work you used to do.   For instance, you used to do work installing computer networks and systems, which required knowledge of computer networks, but also involved certain physical tasks.     Due to your illness/injury you can no longer handle that type of work, but the insurance company has determined that you could probably handle "sedentary" work.     With, or without the assistance of a vocational assessment, they look at your education and prior experience and decide that you can probably perform a number of alternative jobs that would pay you enough to eliminate any ongoing LTD claim.

Some of the favoured "sedentary" jobs that are noted are, customer service representative, call centre operator, parking lot attendant.....and so on.

Does this mean your claim is over?   No.  Your particular situation should be reviewed by experienced disability lawyers who can challenge the insurance companies decision to cut you off.

By David Share L.L.B.

President, Share Lawyers, Lawyers

Under most group Long Term Disability policies disability payments are made during the initial assessment period if you are unable to perform the essential duties of your "own occupation".    Most often this period is for 24 months (although it differs from one policy to the next).    If you have been receiving LTD benefits and are approaching the end of the Own Occupation period, you may face a termination of your benefits based on the change of definition in what constitutes total disability after the own occupation period expires.

The change of definition is usually referred to as a transition from an "own occupation" definition, to an "any occupation" definition.  Typically this means that in order to qualify for LTD benefits in the any occupation period, you must be totally or substantially disabled from the duties of any occupation for which you have the requisite education, skills or experience.     There are variations on the wording, but this summarizes the typical "Change of Definition".

You may think that it is impossible, or extremely difficult to persuade your insurance company that you qualify for LTD benefits after this change of definition, but you should not give up hope.   With supportive medical evidence, you may have a strong case to fight against the termination of your LTD benefits based on the "Change of Definition".

To find out how, contact Share Lawyers.  We're Focused on Disability Insurance Litigation.

Our lawyers will fight for your disability insurance claim with aggressive legal maneuvering and strategic planning. If you have a long term or partial disability claim, and have been denied benefits, find out what Share Lawyers can do for you.

By David Share L.L.B.

President, Share Lawyers, Lawyers

With some degree of frequency, we see people getting a letter from their disability insurance company saying things like "...as you are no longer disabled, your file has been closed.", or "...as we have denied your claim for disability benefits, your file has now been closed."  Don't make the mistake of simply accepting this statement without seeking advice on whether that can really be true.

The truth about such a statement is that the insurance company would like your file to be closed, and they hope that you simply accept the statement without questioning it.   After all, how can you question or fight a decision made by a large insurance company with unlimited resources?

To find out how, contact Share Lawyers.  We're Focused on Disability Insurance Litigation.

Our lawyers will fight for your disability insurance claim with aggressive legal maneuvering and strategic planning. If you have a long term or partial disability claim, and have been denied benefits, find out what Share Lawyers can do for you.

 

By David Share L.L.B.

President, Share Lawyers, Lawyers

The recent mistrial in the Mendieta murder trial in Toronto has some lessons for people involved in civil litigation as well.    In the Mendieta case, a mistrial was declared because a Crown lawyer who had handled the previous murder trial, where a verdict could not be reached, was present in the courtroom during the cross-examination of Ms. Mendieta, all the while allegedly making faces that the jury, not to mention the witness, found distracting.

There is no doubt that such conduct cannot be tolerated and the resulting mistrial is at great expense to the taxpayers and also the parties involved in the matter.    It will likely put the outcome of the case very much in doubt, one way or the other.

In Civil lawsuits, such as disability litigation or personal injury matters, a party smirking in the courtroom at the jury or the witnesses could just as easily result in a mistrial.    The lesson of this story goes beyond cases that proceed to trial.   It underscores that parties engaged in any type of litigious matter must show respect for the process and the participants in the matter.   Poor or disrespectful behavior is unlikely to result in a favourable settlement or negotiation at mediation, and poor behavior during examinations for discovery by witnesses or counsel gives the process a bad name.

Respectful disagreement and submissions are an obvious part of passionate advocacy, but the system only works if all parties are given a voice.   As lawyers who represent plaintiffs in their insurance disputes, we take this obligation seriously.    Providing passionate, respectful representation so that our clients are given a voice that follows these principals.

By David Share L.L.B.

President, Share Lawyers, Lawyers

 The next time you see one of those feel-good ads on TV, in a newspaper or on the radio for a insurance company, don't forget that it really is all about the money for insurance companies.   Okay, lawyers work for money too, but we earn it based on the results we get for our clients in pursuing claims against large insurance companies.

A recent case, illustrates just how much money gets thrown around by insurance companies in their efforts to grab further market share.   The Ontario Superior Court released its' decision in Sun Life v. Metropolitan Life, 2010 ONSC 558 (CanLII) on January 22, 2010.   This case is a reminder of the type of stakes involved when one insurer acquires another.   In July, 1998, The Mutual Life Assurance Company of Canada (which changed its' name to Clarica and was then purchased by Sun Life in December 2002), paid $2.2 billion dollars to Metropolitan Life for its' Canadian life insurance related businesses.

The case is about one insurer alleging that they are entitled to further reimbursement or indemnification from liabilities flowing from policies issued by Metropolitan Life prior to its' takeover by Sun Life.    The concern that Sun Life has is that they do not wish to be stuck with the cost of fixing the cost structure of certain policies that Met Life had issued in the past, where their allegations of misrepresentations about the cost of these policies to the end individual policyholders. 

The ins and outs of this particular case will not matter to you if your claim has been denied, be it for long term disability benefits, life insurance or critical illness, but it certainly does reinforce the notion that money really does matter to insurance companies.    Does anything else matter to them?   Absolutely, just nothing matters more than money.

 

 

By Shira Bernholtz LL.B.

 

Client Services Lawyer, Share Lawyers, Lawyers

Many people find it hard to organize the paperwork required as a result of a motor vehicle accident.  There is no simple alternative to having the correct documentation and information available.  Perhaps we can provide some insight and guidance.

 

The best strategy is to obtain a receipt for any expense even remotely connected to the accident.  It may not be compensable but trying to get proof of spending at a later date is very difficult.   Make sure receipts include a date, reason for the payment, location and of course an amount.  You can write-in any missing details.

 

At the same time, maintain a log of all related trips whether for medical services or otherwise.  Again, include the date, starting point, end location, reason, mileage each way and expenses incurred. 

 

Some expenses require a medical assessment, evaluation or report.

 

Be sure you use the correct form and include a cover letter indentifying submissions made to the insurance company.   Lastly, keep copies of all paperwork.

 

There is no guarantee that an insurance company will pay all submissions and not all expenses are eligible for repayment.  However, you won't lose money on a technicality or for not having sufficient proof of an expense.

 

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This page is an archive of recent entries in the Insurance denied category.

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